Jumat, 03 Desember 2010

Windows 7 computer, what do you mean you're "dumping memory"?

 

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December 3, 2010
Windows 7 computer, what do you mean you're "dumping memory"?

Dear CNET members,

Happy Friday! This week's topic is Judy's experience with the dreaded Windows blue screen of death (BSOD). Judy's BDOD was followed by a message of a memory dump on her Windows 7 machine. So, what's causing it, and can it be remedied?

Unfortunately, there are endless possibilities for why this may be happening.

What you are experiencing, in general, can be caused by both software and hardware issues. If you go through our members' advice, you'll find that many people mentioned possible issues that may be causing the blue screen of death: a possible hardware issue, such as a bad memory module or motherboard, computer overheating, or even a failing hard drive. However, there are other possibilities, which include not having the latest drivers (possibly the video card driver), outdated BIOS, conflict of software with hardware, or even malware or viruses. This makes this problem a bit of headache to track down.

But the good news is that many of your fellow members are here to help relieve that headache and have shared their experiences with you. They've taken the time to explain what could be causing this issue. My best advice is to start by trying to capture or jot down the error code when your machine gives you the blue screen of death. When you are armed with that information, do an Internet search to pinpoint the issue, and then work from there.

I have picked out a few answers in the Q&A section to get you going, but there is plenty more advice to go through in the discussion thread, so take your time reading each one. I hope that information helps, Judy. And when you get a chance, we'd love to hear back from you to tell us what caused your problems, so please post back in the discussion thread.

Thank you for your contributions! Have a great weekend.

Cheers!
- Lee


Got suggestions? Send me an e-mail: messageboards@cnet.com

Lee Koo
Lee Koo
CNET Community manager
Last week's question
Windows 7 computer, what do you mean you're "dumping memory"?
QuestionHello everyone. I am using Windows 7 when I play a game or go to some Web pages. Sometimes my computer screen will turn blue and display a message saying it's dumping memory? I am not a computer whiz, but I have never had this happen before. I've used every windows program since "95" and have never had this experience. Does anyone else have this problem? What causes it and is there something I can do to fix this issue? Thank you for your time.

-- Submitted by: Judy N.

AnswerFeatured member solutions
for last week's question:

 "The relevant memory is being saved as an image "
-- Submitted by: Doh_1

 "Could be any number of issues... "
-- Submitted by: darrenforster99

 "I had this same issue and fixed it. "
-- Submitted by: ratgurrl

 "Explanation "
-- Submitted by: jreuter

 "Check for infections first"
-- Submitted by: Zorched

 Read all member contributions

 Thanks to all who contributed!

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Check out next week's question:
Confusion over megapixels vs. megabytes
Next week's questionI have a new 14.2 megapixel Nikon Coolpix S6000 digital camera. When I take a photo and check its properties, it shows that the size is 1.8 megs. How do I get it to increase in size up to the 14 megs? I have used a Kodak camera that was only 12 megapixels and when I checked the properties, it showed a size of 3.2 megs.

That does not make sense to me. How is it that the camera with the larger megs takes photos with fewer megs? I have tried about every setting on the Nikon but cannot get it to take a photo with more than 2 megs in size. What does the 14.2 megs stand for? Is it not the size of the photo? Please help me; I'm puzzled by this.

-- Submitted by: John M.

  If you have an answer to this question, click here and click the "reply" to submit your advice, suggestions/opinions, or tips.

Have a tech-related question?
Click here to e-mail us on one of these topics:

· PC troubleshooting
· PC upgrading
· Digital music
· Consumer electronics
· Multimedia
· Internet security
· Digital cameras
· Home audio & video

Need help tech right away? Don't wait for us, post your questions in the CNET forums for all the tech help and how-tos.
Quick pollCommunity quick poll
Weigh in on this week poll topic!
Windows 7 users: Have you experienced a blue screen of death (BSOD) yet?

(Please click on button to vote)

 Yes, often. (Have they been solved? What were the causes?)
 Yes, a few times. (Have they been solved? What were the causes?)
 Yes, just once. (Has it been solved? What was the cause?)
 No. (That's good to hear!)

Vote and discuss it here!
Simple question, simple answer
1. Where are Firefox bookmarks kept?

2. CNET laptop gift finder (link only)

3. How do you eject a disc that is stuck in the drive?

4. Computer can't handle SDHC cards
Help your fellow members
1. Smart phone data usage with a pre-paid plan

2. Speech recognition software for Windows 7

3. Setting up an access point and N and G questions...

4. External hard drive files not visible

More from the CNET forums
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